Karriere

Installation Specialist at Smartvatten

We Offer:

• A key position in a rapidly growing, financially stable company
• Excellent industry-specific references of leading property owners and property managers
• Full training for o to perform your working tasks
• Support from the team along the way
• Proper working equipment will be provided to you, such as installation equipment and a company car
• The monthly salary range is flexible, around 30.000 SEK
• Full-time position

Smartvatten is seeking an Installation Specialist in this role; you will support B2B customers to get started and get the best experience after purchasing water monitoring equipment and installing at customer properties. You will travel to various locations to perform the installations. The position involves internal and external contact areas, with many customer contacts via email, phone, and meeting customers.

The position entails traveling to various locations to perform the installations. The estimation of traveling is around 3-4 times a week. The rest of the week, you will plan future traveling routes, report to your team, follow up with B2B customers, update the database, and collaborate with your team to make successful installations.

Who will excel in this role?

• Tech-savvy individual since our equipment is designed to attach to the main water meter without any tools easily. (4 easy steps to install your Smartvatten hardware device)
• German/Deutsch language proficiency C1-C2 and English professional skills

To be considered for this role, here are the skills we are looking for:

• A person who is independent and self-initiated
• Have a solid can-do attitude & Problem-solving skills: any obstacle in your way. You are willing to solve it!
• Also, someone who knows to ask for help since we are here for you!
• Time management: while you are traveling to point A to point B scheduling your time
• Persistent and with high communication skills since you will be interacting with end customers

Want to apply? Our recruitment processes:

1. Be ready for a potential call with the recruiter (15-20minutes)
2. Assessment for culture fit and provided you fact-based feedback
3. TL's official interview with Nick Hirschstein (30 mins)
4. Ask the team anything session for you to get to know the team
5. Sign the contract, and start date as soon as possible

About us

Smartvatten is a fast-growing company aiming to be the world's leading provider of water-efficiency SaaS technology for the real state and water utility sector.

Our remote monitoring services reduce water consumption, water-related energy consumption, financial costs, and C02 emissions. Allowing us to help over 10 000 property owners in 22 countries across Europe reach their sustainability goals.

We operate in Finland, Sweden, Norway, Netherlands, and Germany and are over 100 Smartvattenians. Our mindset is "happy employee, great results" since our dedication consists of building a more sustainable future together with mutual support by encouraging employees to share their ideas openly with trust.

We seek to get to know the real you and help you explore and grow whatever you're fantastic at!

You can go ahead and apply now at career@smartvatten.com with your English CV. If you have any questions, do not hesitate to contact claudia.cervantes@smartvatten.com (Please do not apply to this email address).

Full-time position and fully remote in Germany with the opportunity to visit the office!  

We Offer:  

• A key position in a rapidly growing, financially stable company  
• Excellent industry-specific references of leading property owners and property managers  
• Amazing colleagues to learn from and enjoy in an international environment  
• The tools required for your job are made fully accessible to you, and we will show you how to use them. 
   

As a Coordinator in the Customer Experience Department, you will:  

• Coordinating the installation of Smartvatten equipment together with installers and installation partners  
• Leading deployment of Smartvatten equipment to customer's properties across Germany and possibly other countries  
• Communicating deployment updates to customers and solving deployment-related challenges  
• Helping and managing the equipment installations 80% and customer service 20% remotely   
• Collaborating with our partners, equipment installers, and the customer experience team  
• In this role, you will impact building a more sustainable future daily for you and our customers  

To be considered for this role, here are the skills we are looking for:  

• Basic excel and Microsoft office knowledge  
• General understanding of IoT and CRM  
• Fluency in German/Deutsch and professional working proficiency in English. Additional language skills are seen as an advantage   
• Strong time management skills and adaptive to unexpected situations  
• Collaborative attitude with excellent problem-solving skills  

Who will excel in this role?   

• People that are enthusiastic about their work  
• You are a customer orientated ready for any challenge  
• An analytical person willing to excel in solving issues   

Our recruitment processes:   

1. Be ready for a potential call with the recruiter 
2. TL's official interview with Mika Liedes 
3. Ask the team  
4. Sign the contract 

About us

Smartvatten is a fast-growing company aiming to be the world's leading provider of water-efficiency SaaS technology for the real state and water utility sector.  

Our remote monitoring services reduce water consumption, water-related energy consumption, financial costs, and C02 emissions. Allowing us to help over 10 000 property owners in 22 countries across Europe reach their sustainability goals.   

We operate in Finland, Sweden, Norway, Netherlands, and Germany and are over 100 Smartvattenians. Our mindset is "happy employee, great results" since our dedication consists of building a more sustainable future together with mutual support by encouraging employees to share their ideas openly with trust.   

We seek to get to know the real you and help you explore and grow whatever you're fantastic at! 

You can go ahead and apply now at career@smartvatten.com with your English CV. If you have any questions, do not hesitate to contact claudia.cervantes@smartvatten.com (Please do not apply to this email address).

Smartvatten is a rapidly growing water management service company with 50+ employees and operations expanding across Finland, Germany, Sweden, BENELUX and the U.S. Our Smartvatten remote monitoring service helps almost 8000 property owners in already over 10 000 properties in 17 countries to stop flushing money down the drain and catch plumbing leaks before it's too late.

As part of Smartvatten's internationalisation strategy, we are now strengthening our team in order to meet the rising demand in the real estate industry. We are therefore looking for:

Customer Success Manager, Germany / RoW (Rest of the World) in Berlin or Frankfurt area

Your main tasks

• Helping customers implement new technology and service in their work
• Being a customer advocate (listening to their needs, working for their interests)
• Building and maintaining strong and long-term customer relationships

We expect you to have

• Experience from customer interface roles (customer success, service, sales)
• Strong time management skills and adaptive to unexpected situations
• Pioneer mindset and willingness to learn new things
• Ability to proactively identify customers issues
• Fluency in German and professional working proficiency in English. Additional language skills are seen as an advantage

We Offer

• A key position in a rapidly growing, financially stable company
• Great industry-specific references of leading property owners and property managers:

Sustainability at the Dutch Olympic Stadium

Leading the way forward in smart Water Management

How Syntrus Achmea is contributing towards a sustainable future with Smartvatten

How Savills is contributing towards a sustainable future with Smartvatten 

• Ultimate support from the global team with experience of the fast-growing business
• A modern and agile working environment
• Great career opportunities based on the results delivered

For more information please contact

Mika Liedes, Head of Customer Experience
mika.liedes@smartvatten.de
+49 151 678 233 08